Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the Dunstan Vintner Pte Ltd ("we", "us", "our", or "the Company") website and the purchase of goods through our website. By using our website or placing an order, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old and legally permitted to purchase alcohol under the laws of the Republic of Singapore. We reserve the right to request age verification at the point of delivery.

2. Orders

All orders placed through our website are subject to acceptance and availability. You will receive an email confirming receipt of your order. This email is not an acceptance of your order, just a confirmation that we have received it.

We reserve the right to cancel or refuse any order at our discretion, including but not limited to where goods are no longer available, pricing errors have occurred, or where we believe an order may be fraudulent.

3. Pricing & Payment

All prices listed on our website are in Singapore Dollars (SGD) and exclusive of GST, where applicable. We reserve the right to change prices without notice.

Payment must be made in full at the time of order via the payment options provided on our website. In the event of a pricing or typographical error, we reserve the right to cancel or amend your order accordingly, even after payment has been received.

4. Deliveries & Returns

Please refer to our Deliveries & Returns Policy for full delivery terms, including delivery fees and timeframes. We do not offer returns or exchanges unless there is a fault or error with your order.

5. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of or restrict the use of this website by any third party.

All content on our site is provided for personal use only. You may not copy, reproduce, distribute, or commercially exploit any content without our prior written permission.

6. Intellectual Property

All trademarks, service marks, logos, images, product names, and content displayed on this website are the property of Dunstan Vintner or its content suppliers and are protected by intellectual property laws.

Unauthorized use of any content or trademarks is strictly prohibited.

7. Limitation of Liability

To the extent permitted by law, Dunstan Vintner shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our website or services.

Our total liability for any claim arising from your use of our services shall be limited to the amount you paid for the goods.

8. Force Majeure

We shall not be held liable for any delay or failure in performance of our obligations caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, floods, war, civil unrest, pandemics, transport delays, governmental orders, or failure of telecommunications.

9. Promotions & Discounts

Promotions and discounts offered by Dunstan Vintner are subject to availability and may be withdrawn or amended at any time without prior notice.

Unless otherwise stated, discount codes cannot be used in conjunction with other promotional offers or discounts.

10. Personal Information & Communication

By placing an order or signing up on our website, you agree that we may collect and use your personal information in accordance with our Privacy Policy.

If you have provided us with your personal information, you may receive promotional materials from time to time. You may opt out by clicking "unsubscribe" in any promotional email.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Singapore courts.

12. Cookies

Like most interactive websites, we use cookies to enhance your browsing experience and enable the functionality of certain areas of the site. Cookies help us retrieve user details for each visit and improve ease of use for returning visitors. By using our website, you consent to the use of cookies in accordance with this policy.

13. Amendments

We reserve the right to amend or update these Terms & Conditions at any time without prior notice. Changes will be posted on this page and will take effect immediately. Please check back periodically to stay informed.